When calling 9-1-1 you will be asked many questions. Answering questions does not delay a response. Be prepared to answer questions like:

 

What is the emergency?

 

What is the location of the emergency?

 

What is your name?

 

What is your phone number?

 

If you have to call 9-1-1 here are some simple tips to follow:

Stay calm and speak slowly

 

Tell the 9-1-1 call taker what is wrong and where you need help

 

Speak up loud and clear when the 9-1-1 call taker asks you questions.

 

Stay on the phone until the 9-1-1 call taker tells you to hang up

 

mistake:

Stay on the phone if you call by mistake and tell the dispatcher that everything is alright. A police officer may be dispatched to your location to confirm that everything is OK.

 

Using the non-emergency number:

Some of examples of when to call our non-emergency number at (717) 664-1180 :

 

Your house or car was broken into yesterday.

 

You need to add additional information to a report that was made earlier.

 

Your car was stolen sometime overnight or earlier in the day.

 

Someone stole your bike while you were at school

 

 

© Lancaster County-Wide Communications - July 2008

 

 

 

If you have any information, or to report suspicious activity, please contact one of the following:

 

Warwick Township Police Department Phone: (717) 626-3162

Lititz Borough Police Department Phone: (717) 626-2044 E-mail (LB)