When calling 9-1-1 you will be asked many questions. Answering questions does not delay a response. Be prepared to answer questions like:
What is the emergency?
What is the location of the emergency?
What is your name?
What is your phone number?
If you have to call 9-1-1 here are some simple tips to follow:
Stay calm and speak slowly
Tell the 9-1-1 call taker what is wrong and where you need help
Speak up loud and clear when the 9-1-1 call taker asks you questions.
Stay on the phone until the 9-1-1 call taker tells you to hang up
mistake:
Stay on the phone if you call by mistake and tell the dispatcher that everything is alright. A police officer may be dispatched to your location to confirm that everything is OK.
Using the non-emergency number:
Some of examples of when to call our non-emergency number at (717) 664-1180 :
Your house or car was broken into yesterday.
You need to add additional information to a report that was made earlier.
Your car was stolen sometime overnight or earlier in the day.
Someone stole your bike while you were at school
© Lancaster County-Wide Communications - July 2008
If you have any information, or to report suspicious activity, please contact one of the following: